11/23/2009

TroubleShooting: Forticlient

When you getting this error
loc_ip=y.y.y.y.y loc_port=500 rem_ip=x.x.x.x rem_port=500 out_if=0 vpn_tunnel=test1
status=negotiate_error msg="No response from the peer, retransmit (st=1)....


program=ipsec msg=Failed to add vpn gateway x.x.x.x to trusted zone

The problem is mostlikely that IKE IPSEC service isnt configured to pass the firewall so check out those policies in the fortigate or in the firewall of the company.

I had that problem today when i was on a client and iwas trying to vpn to another client to fix something in there. I was getting that error... and i didnt know my co worker which configured that fortigate blocked IPSEC service, i realize that after 15 mins thinking what was it.

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